Shipping and Returns

Your order will arrive safely, and if something isn't right, you'll find the easy return process here.

Shipping

Shipping to Switzerland

Flat rate of CHF 4.00, free on orders over CHF 80

Delivery time

3–5 business days after receipt of order

Shipping service

Swiss Post

All prices are in CHF and include VAT. As soon as your order is on its way, you'll receive an email with tracking information.

Payment

You can pay with Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

Returns

  • You can return items within 14 days of receipt.
  • Items must be unwashed, unused, and in their original packaging.
  • You are responsible for return shipping costs.
  • We will refund the purchase price to your original payment method within 5 days of receiving the items.

Here's how: Send us a quick message with your order number via the contact form. We'll send you the return instructions.

Damaged or delivered incorrectly?

Please contact us within 7 days with a photo. We'll replace the item or refund the amount.